Shipping Policy

Thank you for shopping with MuscleFix. This Shipping Policy explains how we process and deliver your orders. By placing an order on musclefix.in, you agree to the terms outlined below.

1. Order Processing

Once an order is placed and payment is successfully confirmed, it is processed and prepared for dispatch. Orders are typically processed within 1–2 business days, excluding Sundays and public holidays. During sale periods or high-demand phases, processing times may take slightly longer than usual.

2. Delivery Timelines

All products purchased from MuscleFix are delivered within 5–7 working days from the date of dispatch, subject to the serviceability of the delivery location and courier partner schedules. While we make every effort to ensure timely delivery, actual delivery times may vary due to factors beyond our control, including but not limited to weather conditions, courier delays, regional restrictions, or unforeseen logistical disruptions.

3. Shipping Charges

Applicable shipping charges, if any, will be clearly displayed at the time of checkout before payment is completed. Any promotional offers related to free or discounted shipping will be communicated on the website or at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation communication (via email, SMS, or WhatsApp, as applicable) containing your tracking details. You may use this information to track the status of your shipment.

5. Delayed or Failed Deliveries

If your order has not been delivered within the estimated delivery window, we request that you contact our support team with your order details so that we can investigate the matter with our courier partner and assist you further.

In case a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept the shipment, additional charges may apply for re-shipment, or the order may be cancelled and processed as per our Return & Refund Policy.

6. Serviceability

We currently ship within India. Deliverability to a specific pin code is subject to courier serviceability and will be confirmed at the time of checkout.

7. Damaged or Tampered Shipments

We request customers to inspect their package at the time of delivery. In the unlikely event that a shipment arrives damaged, tampered with, or with missing items, please contact us within 48 hours of delivery, along with photographic evidence (unboxing video preferred), so we can promptly assist you.

8. Contact Us

For any shipping-related queries, please reach out to us:

Agam India Email: agamsalesindia@gmail.com Phone: 7838636572 Address: 3/214, Subhash Nagar, New Delhi - 110027